Return Policy Overview
We have a 24-hour return policy. You have 24 hours after receiving your item to request a return.
Eligible Reasons for Return
- Item is faulty or defective
- Item arrived damaged during shipping
- Item is not what you requested/ordered
Items That Cannot Be Returned
- Opened cosmetics and beauty products (for hygiene reasons)
- Custom or personalised items
- Sale/clearance items
- Gift cards
Conditions for Return
- Items must be unworn, unused, and in original condition
- All tags and original packaging must be intact
- You must have proof of purchase (order confirmation or receipt)
- You must contact us before sending the item back
For full details, visit our Refund Policy page or contact us at contact@example.com.